CANCELLATION POLICY

BOOKING APPOINTMENTS: CLIENTS MUST BOOK APPOINTMENTS IN ADVANCE, EITHER ONLINE, VIA PHONE, OR IN PERSON. • CANCELLATION POLICY: CLIENTS ARE REQUIRED TO PROVIDE A 24 HOURS FROM APPOINTMENT TIME NOTICE FOR CANCELLATIONS OR RESCHEDULING TO AVOID A CANCELLATION FEE OF 50% OF SERVICE FEE. CEX. IF YOUR APPT IS AT 9AM ON WEDNESDAY YOU NEED TO CANCEL OR RESCHEDULE BEFORE 9AM ON TUESDAY TO AVOID CANCELLATON FEE) • LATE ARRIVAL POLICY: CLIENTS ARRIVING MORE THAN 15 MINUTES LATE MAY NEED TO RESCHEDULE OR RECEIVE AN ABBREVIATED SERVICE. • NO-SHOW POLICY: NO-SHOWS MAY RESULT IN A CHARGE OF A 100% OF THE SERVICE FEE AND POSSIBLY A REQUIREMENT FOR PREPAYMENT FOR FUTURE APPOINTMENTS.